New updates: Conversation Assist, Secure Forms Updates, Engagement Controller
Release notes
Week of September 6th
New updates: Report Center, Manager Workspace, Messaging Interactions API, Proactive Messaging and more
Week of August 9th
New updates: Voice bots, Knowledge AI, Conversation Assist & Rollover Enhancements
Week of June 7th
New updates: Knowledge AI, Conversation Builder, Conversation Assist, Conversational Cloud Infrastructure
Week of April 24th
New updates: Conversation Builder, Knowledge AI, Intent Manager, Generative AI Reporting and more
Week of March 8th
New updates: Agent Workspace, Conversation Assist, Conversation Builder, Social Messaging, Third-party bots.
Week of February 15th
New updates: New Agent Workspace, LINE & WhatsAppp Business Connector, Conversational Cloud Infrastructure, Consumer Identify Access Management, and Analytics Builder
Week of February 8th
New updates: Conversation Rollover, Apple Messages for Business Connector, WhatsApp Business Connector & more
Week of June 29
Support for Intent Manager, Performance Optimizer, Medallia COnversations, and Third-party bots
Week of May 11
Support for KnowledgeAI, Intent Manager, Conversation Builder, New Agent Workspace 1.35, and Annotation Management
Week of March 16
Enhancements to Messaging Interactions, Intent Manager, Apple Messages for Business, User and Skills, and more
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