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Week of February 22nd

New updates: Data Transporter, Intent Manager, Conversation Assist

Exact delivery dates may vary, and brands may therefore not have immediate access to all features on the date of publication. Please contact your LivePerson account team for the exact dates on which you will have access to the features.

The timing and scope of these features or functionalities remain at the sole discretion of LivePerson and are subject to change.

Intent Manager

Features

LivePerson NLU engine now supports Dutch and Tagalog

There’s great news: You can now increase your reach even farther, as our LivePerson NLU now supports Dutch and Tagalog.

Conversation Assist

Features

Inline and on-demand recommendations - More flexible usage options

By brand request, you can now turn on inline recommendations and on-demand recommendations independently. This means you can use one but not the other, or use both, based on your needs.

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