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Week of April 2nd

New Updates: Announcement Center

Exact delivery dates may vary, and brands may therefore not have immediate access to all features on the date of publication. Please contact your LivePerson account team for the exact dates on which you will have access to the features.

The timing and scope of these features or functionalities remain at the sole discretion of LivePerson and are subject to change.

Community Site

Features

Introducing the LivePerson Community Center: https://community.liveperson.com/

The Community Center is a comprehensive resource hub designed to support customers in achieving conversational maturity. It offers a structured framework, the Conversational Growth Paths, to help businesses build and scale their digital engagement strategies. The center provides access to best practices, innovation updates, self-assessment tools, industry user groups, and peer benchmarking. It serves as a continuous source of support, connecting users to valuable resources and a community of practitioners.

On March 31st, we’ll be transitioning from the Knowledge Center to the Community Center. You won’t need to take any action—when you visit knowledge.liveperson.com, you’ll be automatically redirected to community.liveperson.com. The setup and content structure will remain the same, but you’ll notice improved connectivity and a better overall user experience.

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