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Week of November 9

New updates: KnowledgeAI

Exact delivery dates may vary, and brands may therefore not have immediate access to all features on the date of publication. Please contact your LivePerson account team for the exact dates on which you will have access to the features.

The timing and scope of these features or functionalities remain at the sole discretion of LivePerson and are subject to change.

KnowledgeAI

Features

AI Search is now generally available

We are pleased to announce that the powerful, one-size-fits-all AI Search is now generally available to all brands. Learn more about AI Search in our Developer Center.

In the October 19, 2022 release notes, we announced the limited availability of KnowledgeAI's new AI Search; now, AI Search is generally available to all brands.