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Manage, measure and automate consumer conversations

LivePerson's AI-powered Conversational Cloud helps brands build meaningful relationships with their consumers, while delivering real business outcomes. In the LivePerson Knowledge Center you can find user guides, tutorial videos, frequently asked questions, and more resources to help your brand leverage our Conversational AI platform. Use the search to explore our documentation or start by choosing a topic.

LivePerson Conversational Cloud

Discover how our platform empowers brands to create closer connections with customers and drive real business outcomes

Getting started

Follow step-by-step guides to start messaging with consumers

Explore our Developer Center

Build on our platform using guides, APIs and SDKs

Contact support

We’re here to help - message us directly or open a ticket

What’s new

Introducing a new Navigation Menu and a new Design System

After learning and evaluating the challenges our users face, LivePerson has simplified the navigation architecture to provide an easier user experience. It is also the first step in introducing our new design language with a cleaner & crisper look. 

2022 Year in Review

From all of us at LivePerson, we would like to wish you a Happy Holidays and New Year! 

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Recent releases

Week of March 27th

New updates: Intent Manager

Week of March 15th

New updates: WhatsApp Business Connector, Analytics Builder

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