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Manage, measure and automate consumer conversations

LivePerson's AI-powered Conversational Cloud helps brands build meaningful relationships with their consumers, while delivering real business outcomes. In the LivePerson Knowledge Center you can find user guides, tutorial videos, frequently asked questions, and more resources to help your brand leverage our Conversational AI platform. Use the search to explore our documentation or start by choosing a topic.

LivePerson Conversational Cloud

Discover how our platform empowers brands to create closer connections with customers and drive real business outcomes

Getting started

Follow step-by-step guides to start messaging with consumers

Explore our Developer Center

Build on our platform using guides, APIs and SDKs

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What’s new

Spring4Shell: A Java Spring Framework Remote Code Execution vulnerability

LivePerson, like the majority of the technology industry, has actively engaged in the review of and remediations for CVE-2022-22965, referred to as the Spring4Shell vulnerability.

March 2022

Check out Conversation Cloud’s product highlights released in the past few months:

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Recent releases

Week of June 29

Support for Intent Manager, Performance Optimizer, Medallia COnversations, and Third-party bots

Week of June 22

Support for AI Annotation Management

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