Week of July 5th

New updates: Conversational Cloud Infrastructure

Exact delivery dates may vary, and brands may therefore not have immediate access to all features on the date of publication. Please contact your LivePerson account team for the exact dates on which you will have access to the features.

The timing and scope of these features or functionalities remain at the sole discretion of LivePerson and are subject to change.



Enhanced Navigation Bar

We are thrilled to announce that on Sunday July 9th 2023, LivePerson's enhanced navigation architecture will be available for non enterprise accounts (enterprise accounts roll out, coming soon). As part of our commitment to continuous improvement, we have simplified the navigation bar in the Conversational Cloud to make it easier for users to navigate our platform.

The new navigation bar is intent-driven and divided into four sections: Automate, Engage, Optimize, and Manage. TheA flat structure offers enhanced flexibility, allowing users to move between different product areas and modules quickly.

The full details about the upcoming change can be found here.