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Agent & manager workspace

    • Introducing the Agent Workspace
    • User guide
    • Hotkeys
    • FAQs
    • Configuration
    • Tutorial
    • Blended accounts
    • Conversational Commands
    • Quick launch menu
    • Introducing the new manager tools
    • Enhanced Manager Workspace user guide
    • All Conversations
    • Use cases
    • New agent manager experience
    • Tutorial
    • Hiring agents for messaging success
    • Agent Workspace for live chat
    • Hotkeys
    • CoBrowse for live chat
    • The all agents list
    • Web history
    • Adding your own widgets
    • Salesforce integration guide
    • Multiple away states
    • Predefined content overview
    • Creating predefined content
    • Importing predefined content
    • Predefined content best practices
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