Product releases

Tenfold UI

The Tenfold UI consists of a desktop application, a Chrome extension, and an embedded application that works with several CRM integration frameworks. These components share a common codebase and allow end users to more efficiently leverage their corporate integrations when communicating with customers through a voice system.

For information on Tenfold UI versions, see Tenfold UI release notes.

Tenfold Cloud Connect

Tenfold Cloud Connect (TCC) enables customer phone systems to communicate with the Tenfold cloud.

For the latest information on TCC, see Tenfold Cloud Connect (TCC) release notes.

Tenfold Cloud

Tenfold Cloud is the portion of Tenfold that is shared by the other components. It is the cloud portion of the product. While there is nothing to download or update, Tenfold Cloud is regularly updated, and the Tenfold Cloud release notes keep you informed about these changes.

For the latest information on Tenfold Cloud, see Tenfold Cloud release notes.

Tenfold for Service Cloud Voice

Tenfold for Service Cloud Voice, or BYOT (Bring Your Own Telephony), is the Tenfold product that delivers the benefits of Salesforce Service Cloud Voice to the Tenfold platform.

For the latest information on Tenfold for Service Cloud Voice, see Tenfold for Service Cloud Voice release notes.

Cloud Connect Server

Cloud Connect Server (CCS) is an application that runs on a Linux server and retrieves the phone events from your PBX via the LAN, then sends those events to the Tenfold cloud architecture for processing and handling.

For the latest information on CCS, see Cloud Connect Server (CCS) release notes.

Cloud Connect Client

Cloud Connect Client (CCC) is the client component of Tenfold Cloud Connect.

For the latest information on CCC, see Cloud Connect Client (CCC) release notes.

Skype for Business

For the latest information on Tenfold Skype for Business, see Skype for Business release notes.