Overview

Automate conversations with Conversational AI built on the world’s largest data set of consumer conversations
  • Messaging
  • Chat

Conversational Commerce has opened new channels for consumers to interact with brands across all stages of their journey. With the growing number of consumer interactions from different messaging apps, innovative companies are looking for ways to efficiently handle high volumes of messaging conversations, while delivering a great consumer experience.

LivePerson's Conversational AI offers end-to-end orchestration of brand-to-consumer conversations from a single place using AI tools and automations. You can run your contact center using LivePerson’s open platform, including:

Use our tools to personalize the conversational experiences of your consumers throughout their journey...at scale. You have transparency into every AI decision, which means you control and manage the way AI is used in your conversational pipelines.

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