Get started

    LivePerson's Conversational AI is a suite of integrated applications that work together to provide an all-in-one automation and AI solution.

    Access the Conversational AI applications

    1. Log into Conversational Cloud.
    2. On the left sidebar, click the bot icon ("Conversational AI").

    This displays the dashboard of applications.


    Before you begin

    Learn by doing. You can quickly become familiar with LivePerson’s automation solution by completing one or more of these tutorials:

    1. Build your first bot with our quick start guide.
    2. Dive deeper into Conversational AI with the Getting Started with Bot Building tutorial series.
    3. Explore advanced bot building techniques with the Bot Groups & Other Techniques tutorial series.
    4. Want to bring AI into your agents’ conversations with consumers? Save your agents time by recommending bots and answers inline in conversations. Try the Using Conversation Assist tutorial.

    Get started on your goals

    I want to…Get started with…
    Understand my consumersIntent Manager
    Automate answersKnowledgeAI
    Automate conversations with botsConversation Builder and Third-Party Bots
    Monitor the status of my botsBots Status
    Analyze the performance of my botsBot Analytics
    Personalize my consumers' journeys at scaleConversation Orchestrator
    Equip my agents with AIConversation Assist
    Use my agents to improve my AIAI Annotator
    Manage my Conversational AI account settingsBot Accounts

    Get help from our community

    LivePerson has a Conversational AI forum for builders. Check it out!

    We've also got a repository of example bots and sample code.

    Get trained

    Explore our training offerings on LivePerson Institute.

    Missing Something?

    Check out our Developer Center for more in-depth documentation. Please share your documentation feedback with us using the feedback button. We'd be happy to hear from you.