Tenfold UI v5.30.0 release notes

Update Release notes

Released 10th February, 2025

• Supported browsers: Google Chrome, Firefox, Microsoft Edge (OpenCTI only) Supported versions include n - 2 versions (where n is the current version).
• Windows versions: Windows 10 and later are supported
• MacOS versions: MacOS 10.14 (Mojave) and later

For the latest release notes, see Tenfold UI release notes.

For instructions on updating, see Update Tenfold.

Desktop App:

• Windows
• Mac - currently not available - please refer to v5.16.0
  • For instructions, see Install the Tenfold App (v4.28.0+) on Mac OSX Catalina and later
• Portable
• WinZip

Salesforce Embedded UI [OpenCTI] :

See Install the embedded UI for Salesforce OpenCTI

• Production
• Sandbox

MS Dynamics Embedded UI :

See Install the Tenfold embedded UI on MS Dynamics via Channel Integration Framework (CIF v1)

• Latest version: https://app.tenfold.com/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE
• Version-controlled: https://app.tenfold.com/v5.30.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI :

See Install the Tenfold UI for ServiceNow OpenFrame

• Latest Version: https://app.tenfold.com/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE
• Version-controlled: https://app.tenfold.com/v5.30.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI :

See Install the Tenfold Embedded Application for Zendesk

• Latest Version: https://app.tenfold.com/zendesk.html
• Version-controlled: https://app.tenfold.com/v5.30.0/zendesk.html

Chrome Extensions :

Tenfold Full UI Chrome Extension:

• Direct download: Chrome Extension (Full UI) Requires manual installation (side-loading)

Click-To-Dial [CTD] Chrome Extension: 

• Direct download: Click to Dial Extension: Requires manual installation (side-loading)

General Improvements

• We’ve implemented multiple fixes and updates to enhance platform stability and performance across all environments.

Resolved Issues

• To be updated soon