Week of November 23

New updates: Connect to Messaging

Exact delivery dates may vary, and brands may therefore not have immediate access to all features on the date of publication. Please contact your LivePerson account team for the exact dates on which you will have access to the features.

The timing and scope of these features or functionalities remain at the sole discretion of LivePerson and are subject to change.

Connect to Messaging


Improved Analytics Dashboard

Now, the funnel report also includes an Invite bar. This Invite bar indicates the number of times brands have invoked Connect to Messaging Invite's API, providing a **complete journey of the message**. See the updated funnel UI with the Invite bar below. 

A fix is being provided for accounts that see a lower count of Invite than the Sent count.


LivePerson improved Analytics Dashboard invite bar