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Getting started
Messaging channels
AI, bots & automation
- How bots work with LivePerson
- Maven
  - Maven overview
  - Recommended Actions
- Conversation Builder
  - Conversation Builder overview
  - Getting started tutorials
- Post conversation survey bot
Contact center management
- Messaging operations
- Live chat operations
- Campaigns
Agent & manager workspace
- Agent tools for messaging
- Manager tools for messaging
- Agent tools for live chat
  - Agent workspace for live chat
  - CoBrowse for live chat
- Manager tools for live chat
  - The all agents list
  - Web history
- Workspace configuration
- LiveEngage app
  - LiveEngage app user guide
Data & reporting
- Reporting metrics
- Messaging
  - Real time data
    - Real time data for messaging
    - Real time messaging dashboard
  - Messaging dashboards
  - Messaging conversation segments
- Live chat
- Meaningful Connection Score (MCS)
- Report Builder
- Engagement attributes
- Analytics
  - Advanced messaging dashboard user guide
  - Data Transporter user guide
Admin & settings
- Create and manage users
- Skills & groups
- Permissions
  - Assign permissions
  - Customize permissions
- Set the Time Zone
- Supported languages
- System requirements
Security & regulations
- Security
- LivePerson disaster recovery
- LivePerson Cookies
- HIPAA compliance
- Secure forms
  - Secure forms for messaging user guide
  - Secure forms for chat user guide
- Login
  - SSO unified login
  - Multi-factor authentication
    - Overview
    - User manual
- Accessibility policy
- Audit trail
Developer tools
- Open platform
- LivePerson Functions

What's new
Release notes
- 2019
  - July
    - Week of July 22nd
    - Week of July 1st
  - June
  - May
  - April
  - March
  - February

Welcome!

Last modified: July 22, 2019

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