Hotkeys

A list of helpful hotkeys
  • Messaging

To save you time - there are seven hotkeys configured on your workspace for some of the most common tasks. To use a hotkey, simply press the key combination as shown below.

ACTIONHOTKEY
Move to next conversationAlt + Shift + M
Deselect conversationAlt + Shift + U
Copy as plain textAlt + Shift + Y
Return to queueAlt + Shift + Q
Transfer conversationAlt + Shift + R
Close conversationAlt + Shift + W
Accept conversationAlt + Shift + N
Takeover conversationAlt + Shift + O
Leave conversationAlt + Shift + I
Logout from Conversational CloudAlt + Shift + L
Change statusAlt + Shift + S
Send private messageAlt + Shift + P

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