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Tenfold UI v5.25.0 release notes

Tenfold Release Guide
    Updated:
    1 min read

    Here you will find the related links for download and install of the Tenfold Application. For instructions on updating, see Update Tenfold.

    Update Release notes

    Released 09 November, 2023

    • Supported browsers: Google Chrome, Firefox, Microsoft Edge (OpenCTI only) Supported versions include n - 2 versions (where n is the current version).
    • Windows versions: Windows 10 and later are supported
    • MacOS versions: MacOS 10.14 (Mojave) and later

    Desktop App

    Salesforce Embedded UI (OpenCTI)

    Microsoft Dynamics Embedded UI

    See Install the Tenfold embedded UI on MS Dynamics via Channel Integration Framework (CIF v1)

    • Latest version: https://app.tenfold.com/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE
    • Version-controlled: https://app.tenfold.com/v5.25.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

    ServiceNow Embedded UI

    See Install the Tenfold UI for ServiceNow OpenFrame

    • Latest Version: https://app.tenfold.com/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE
    • Version-controlled: https://app.tenfold.com/v5.25.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

    Zendesk Embedded UI

    See Install the Tenfold Embedded Application for Zendesk

    • Latest Version: https://app.tenfold.com/zendesk.html
    • Version-controlled: https://app.tenfold.com/v5.25.0/zendesk.html

    Chrome Extensions

    Tenfold Full UI Chrome Extension

    Click to Dial (CTD) Chrome Extension


    General improvements

    • SUS-2285: Added ability to silence the ringer sound on incoming calls. This can be accomplished through the Tenfold App UI's Settings menu.
    • SUS-2248: Fixed an issue where the Automatically Logged Out message does not disappear. This message will now hide after a successful login or when entering a username in the login form.



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