Tenfold UI v5.18.0 release notes

Update Release notes

Released 30 March, 2023 and contains 5.17.0

• Supported browsers: Google Chrome, Firefox, Microsoft Edge (OpenCTI only) Supported versions include n - 2 versions (where n is the current version).
• Windows versions: Windows 10 and later are supported
• MacOS versions: MacOS 10.14 (Mojave) and later

For the latest release notes, see Tenfold UI release notes.

Desktop App

• Windows
• Mac 
  • For instructions, see Install the Tenfold App (v4.28.0+) on Mac OSX Catalina and later
• Portable
• WinZip

Salesforce Embedded UI (OpenCTI)

See Install the embedded UI for Salesforce OpenCTI

• Production
• Sandbox

Microsoft Dynamics Embedded UI

See Install the Tenfold embedded UI on MS Dynamics via Channel Integration Framework (CIF v1)

• Latest version: https://app.tenfold.com/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE
• Version-controlled: https://app.tenfold.com/v5.18.0/dynamics.html?base=YOUR_DYNAMICS_INSTANCE_URL_HERE

ServiceNow Embedded UI

See Install the Tenfold UI for ServiceNow OpenFrame

• Latest Version: https://app.tenfold.com/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE
• Version-controlled: https://app.tenfold.com/v5.18.0/servicenow.html?base=YOUR_SERVICENOW_INSTANCE_URL_HERE

Zendesk Embedded UI

See Install the Tenfold Embedded Application for Zendesk

• Latest Version: https://app.tenfold.com/zendesk.html
• Version-controlled: https://app.tenfold.com/v5.18.0/zendesk.html

Chrome Extensions

Tenfold Full UI Chrome Extension

• Tenfold Full UI Chrome Extension: Current Chrome Web Store-approved version
• Direct download: Chrome Extension (Full UI) Requires manual installation (side-loading)

Click to Dial (CTD) Chrome Extension

• Click to Dial extension : Current Chrome Web Store-approved version
• Direct download: Click to Dial Extension: Requires manual installation (side-loading)

Please reach out to our , If you need any assistance completing these steps or if you encounter any trouble.