LINE

The Conversational Cloud is now seamlessly integrated into LINE, offering your brand the opportunity to tap into the millions of consumers connecting on it. Set up is easy and allows your agents to create ongoing connections with valuable customers right away; to onboard LINE to your account, please contact your LivePerson account team.

Why use LINE to connect with your consumers?

• Direct access to the millions of consumers — There are more than 217 million monthly active users on LINE. Be where your customers are and start connecting with them on the channel of their choice.
• LINE application available for every smartphone — The LINE app is accessible to every one of your customers, whether they’re using iOS or Android.
• Be where your consumers need you — By adding a QR code to an invoice, email, or advert, brands can allow consumers to initiate a conversation with an agent via LINE.
• Easy bot integrations — Bots can offer service and sales assistance to customers directly through LINE, with a seamless transition to a human agent available as and when required.
• Rich Conversation capabilities - High-resolution photos, files, stickers, content carousels, rich cards, quick replies, GIFs, audio messaging and more provide an enriched messaging experience for consumers.

How conversations start

By adding a QR code to an invoice, email, or advertisement, brands can allow consumers to initiate a conversation with an agent via LINE right away, ensuring you’re ready to offer support exactly when they need you.