Sign in

Tenfold Services IP Address/Domain Allow-list

Tenfold Services IP Address/Domain Allow-list
    Updated:
    1 min read

    Overview: This article provides a list of IP Addresses and Domains to add to your network's allow-list for Tenfold services.


    Important

    Any domains or IPs with the words new, update by May 14, 2021 should be added to your Networks As Soon As Possible. This is a required change to ensure continued network stability.


    Definitions (direction of traffic)

    • Inbound: Traffic originating from Tenfold Cloud to Customer networks
    • Outbound: Traffic originating from Customers Premises to Tenfold Cloud.


    Tenfold App

    The following domain names and ports need to be configured on the customer's proxy servers, firewalls to allow the Tenfold App to communicate with the Tenfold Cloud services. Tenfold recommends domain name to your allow list wherever possible.

    Domain/hostnameIP AddressPort & ProtocolDirection of connection
    api.tenfold.com130.211.9.159443 (HTTPS)Outbound
    tracker.tenfold.com35.244.144.121443 (HTTPS)Outbound
    *.firebaseio.com
    		443 (WebSocket/HTTPS)Outbound
    *.googleapis.com
    		443 (WebSocket/HTTPS)Outbound
    rtdb.tenfold.com34.107.210.217443 (WebSocket/HTTPS)Outbound


    Email Delivery

    Use cases - @mention notifications, invites, password reset request…Tenfold cloud platform generates system notifications such as @mention notifications, invites, password reset requests, etc... These notifications originate from

    Domain/hostnameIP AddressPort & ProtocolDirection of connection
    mail.tenfold.com198.2.187.138443 (HTTPS)Inbound


    Cloud Connect Server Connectivity (CCS)

    The following list relates to outbound connectivity from the customer network into Tenfold Cloud to allow the on-premise Cloud Connect Server components to communicate to Tenfold Cloud.

    Domain/hostnameIP AddressPort & ProtocolDirection of connection
    events.tenfold.com130.211.23.150443 (HTTPS)Outbound
    intake.tenfold.com130.211.9.159443 (HTTPS)Outbound

    ‌Tenfold Bridge

    These Domains/IP Address only apply when using Tenfold Bridge

    Note

    The Tenfold Bridge is a legacy feature that Tenfold no longer installs or recommends. Information on the bridge is included for customers with older Tenfold configurations. Using Cloud Connect Client is the current approach.

    Tenfold suggests all Tenfold Bridge users move to Cloud Connect Client. If you would like to make this change and need help, contact our .

    Domain/hostnameIP AddressPort & ProtocolDirection of connection
    enterprise-pbx.tenfold.com54.235.107.1613026 (TCP)Outbound new domain, currently active
    ent1.bridge.callinize.com *54.235.107.1613026 (TCP)Outbound

    * Callinize.com URL will be deprecated by December 31st, 2021

    ‌

    Cloud Connect Client (CCC)

    Domain/hostnameIP Address o r IP RangePort & ProtocolDirection of connection

    *.pubnub.com

    *.pubnub.net

    *.pubnub.io

    13.211.166.8

    52.29.255.168/29

    13.232.67.216/29

    34.223.51.136/29

    54.93.254.232/29

    54.236.3.168/29

    54.241.191.232/29

    54.249.82.168/31

    54.250.252.48/29

    13.232.67.192/27

    18.179.18.128/25

    34.223.51.128/27

    35.157.63.192/26

    52.9.63.128/26

    54.175.191.192/26

    		443 (HTTPS)Outbound


    Tenfold Cloud Connect (TCC)

    The following list relates to outbound connectivity from the customer network into Tenfold Cloud to allow the on-premise Tenfold Cloud Connect components to communicate to Tenfold Cloud.

    Domain/hostnameIP AddressPort & ProtocolDirection of connection
    events.tenfold.com130.211.23.150443 (HTTPS)Outbound
    ccm.tenfold.com35.244.206.46443 (WebSocket)Outbound
    downloads.tenfold.com *Dynamic IP - AWS Cloudfront services443 (HTTPS)Outbound

    * Downloads.tenfold.com is needed to download TCC rpm packages


    Broadworks Phone System (Broadsoft)

    The following IP addresses may connect to the XSI API.

    IP AddressPort & ProtocolDirection of Connection
    35.227.9.224/27443 (HTTPS)Inbound <-- new, update by May 14, 2021
    34.67.34.64/27443 (HTTPS)Inbound <-- new, update by May 14, 2021
    104.196.154.2443 (HTTPS)Inbound
    35.190.138.23443 (HTTPS)Inbound
    35.190.182.67443 (HTTPS)Inbound
    35.190.182.219443 (HTTPS)Inbound
    35.190.146.95443 (HTTPS)Inbound
    104.196.188.138443 (HTTPS)Inbound
    104.196.47.116443 (HTTPS)Inbound
    104.196.113.132443 (HTTPS)Inbound
    104.196.164.173443 (HTTPS)Inbound
    104.196.8.249443 (HTTPS)Inbound
    35.185.122.42443 (HTTPS)Inbound
    35.185.65.48443 (HTTPS)Inbound
    35.190.169.246443 (HTTPS)Inbound
    35.222.240.126443 (HTTPS)Inbound
    35.222.237.32443 (HTTPS)Inbound
    34.122.146.13443 (HTTPS)Inbound
    34.70.218.245443 (HTTPS)Inbound
    35.239.230.74443 (HTTPS)Inbound
    34.121.222.239443 (HTTPS)Inbound
    34.66.167.59443 (HTTPS)Inbound
    34.67.23.16443 (HTTPS)Inbound
    34.122.105.149443 (HTTPS)Inbound
    34.71.183.2443 (HTTPS)Inbound
    34.72.128.227443 (HTTPS)Inbound
    35.224.196.118443 (HTTPS)Inbound
    35.222.146.120443 (HTTPS)Inbound
    35.225.154.21443 (HTTPS)Inbound
    34.67.134.118443(HTTPS)Inbound
    35.224.238.182443 (HTTPS)Inbound
    34.75.141.234443 (HTTPS)Inbound
    34.74.237.110443 (HTTPS)Inbound
    35.237.39.117443 (HTTPS)Inbound
    34.75.103.62443 (HTTPS)Inbound
    34.73.38.245443 (HTTPS)Inbound


    Asterisk Phone System

    The following applies to inbound and outbound over the AMI port 5038.

    Domain/hostnameIP Address or IP RangePort & ProtocolDirection of connection
    producer.tenfold.com54.235.107.1615038 (AMI)Outbound


    Skype for Business Connector

    The following applies to outbound from the customer network to the Tenfold Cloud.

    Domain/hostnameIP AddressPort & ProtocolDirection of connection
    events.tenfold.com130.211.23.15443 (HTTPS)Outbound
    api.tenfold.com130.211.9.159443 (HTTPS)Outbound


    CRMs

    All of the below IP addresses are inbound to the CRM, Customer Network, or both.

    IP AddressPort & ProtocolDirection of Connection
    35.227.9.224/27443 (HTTPS)Inbound <-- new, update by May 14, 2021
    34.67.34.64/27443 (HTTPS)Inbound <-- new, update by May 14, 2021
    104.196.154.2443 (HTTPS)Inbound
    35.190.138.23443 (HTTPS)Inbound
    35.190.182.67443 (HTTPS)Inbound
    35.190.182.219443 (HTTPS)Inbound
    35.190.146.95443 (HTTPS)Inbound
    104.196.188.138443 (HTTPS)Inbound
    104.196.47.116443 (HTTPS)Inbound
    104.196.113.132443 (HTTPS)Inbound
    104.196.164.173443 (HTTPS)Inbound
    104.196.8.249443 (HTTPS)Inbound
    35.185.122.42443 (HTTPS)Inbound
    35.185.65.48443 (HTTPS)Inbound
    35.190.169.246443 (HTTPS)Inbound
    35.222.240.126443 (HTTPS)Inbound
    35.222.237.32443 (HTTPS)Inbound
    34.122.146.13443 (HTTPS)Inbound
    34.70.218.245443 (HTTPS)Inbound
    35.239.230.74443 (HTTPS)Inbound
    34.121.222.239443 (HTTPS)Inbound
    34.66.167.59443 (HTTPS)Inbound
    34.67.23.16443 (HTTPS)Inbound
    34.122.105.149443 (HTTPS)Inbound
    34.71.183.2443 (HTTPS)Inbound
    34.72.128.227443 (HTTPS)Inbound
    35.224.196.118443 (HTTPS)Inbound
    35.222.146.120443 (HTTPS)Inbound
    35.225.154.21443 (HTTPS)Inbound
    34.67.134.118443 (HTTPS)Inbound
    35.224.238.182443 (HTTPS)Inbound
    34.75.141.234443 (HTTPS)Inbound
    34.74.237.110443 (HTTPS)Inbound
    35.237.39.117443 (HTTPS)Inbound
    34.75.103.62443 (HTTPS)Inbound
    34.73.38.245443 (HTTPS)Inbound


    If you need any assistance completing these steps or if you encounter any trouble, please reach out to our  


    Missing Something?

    Check out our Developer Center for more in-depth documentation. Please share your documentation feedback with us using the feedback button. We'd be happy to hear from you.