AI Studio: An advanced bot authoring environment for customizing, testing, and tuning of AI Agents and other gen AI applications.

  • Automation & UI
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Description

AI Studio is a sophisticated environment for building, testing, and tuning Generative AI capabilities and models. This initiative allows LivePerson to rapidly develop and refine cutting-edge capabilities tailored to complex enterprise needs. We've focused on building features like Prompt-Chaining Flow Building and addressing critical areas such as abuse handling, LLM Conversation Orchestration, hallucination detection, and efficient data collection to tweak our Generative AI features to your requirements. It's designed to integrate seamlessly with our Conversational Cloud, providing a flexible and robust platform for customization. 

COMING H1 2024

  • EA General Launch with Select Partners
  • Routing AI Agent EA
  • Data Collection AI Agent EA
  • Simplified Flow Form Builder
  • 6 Live Consumer facing gen AI bots (as of 6/1)
  • Knowledge AI Test and Tune
  • Multi-Turn Gen AI Testing
  • Hallucination Detection V2
  • Prompt Abuse Detection Node V1
  • Citation Model V1

COMING H2 2024

  • Integration into Conversation Cloud
  • Concierge AI Agent EA 
  • Conversation Builder Custom AI Agent Tile
  • Build, test, and deploy custom AI Studio Agents
  • Enhanced support for Prompt Library and CCS
  • AI Safety - Testing & Simulation Improvements

Related Links

Release notes coming soon

Status

Planned