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Install Tenfold Cloud Connect (TCC) for Windows

    Updated:
    1 min read

    Overview: Before installing Tenfold Cloud Connect (TCC), ensure that your system meets these requirements.


    Install TCC 

    • Download the Tenfold Cloud Connect (TCC) installation file. NOTE: The TCC download link for Windows is available on the Tenfold Cloud Connect release notes pages.
    • Run the executable file as administrator.
    • Click through the default options in the installation wizard and install the files.
    • After you complete the installation and click Finish, navigate to C:\ProgramData\Tenfold\TCC\config.properties on your Windows server.
    • Edit the file as needed from the default settings. Your Implementation or Support Engineer should perform this step. At minimum, change the default app.org.id to your org ID.
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    To edit the file through the Windows UI, you may need to change the folder options so you can see hidden files:

    • Navigate to View > Options > Change folder and search options.
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    • Navigate to View and then select the Show hidden files, folder, and drives option.
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    • If you are installing TCC v5.0.0 or higher, skip to Step 9 as the service will automatically install.
    • Otherwise, run the Windows Command Prompt as administrator to begin the manual installation process.

    Note

    • If you install TCC to a location other than the C: drive, you must also edit the tcc.xml file to reflect the actual path to Java or the service will not start.


    • Change to the TCC directory by typing: cd C:\Program Files (x86)\Tenfold\TCC
    • Install the service by typing: winsw.exe install tcc.xml
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    • [*Step 9] Open Services and confirm that the Tenfold Cloud Connect service is listed.
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    • Start the service. It will not be running by default.
    • Navigate to the logs folder at C:\ProgramData\Tenfold\TCC\logs. Check that there is a file called tcc.log. This is the TCC log file.
    • Open tcc.log to make sure there are no errors and to confirm that the service started successfully.



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