Find users' Nextiva device IDs

    Overview: This article provides a walk-through on how to find the a device ID for Nextiva users

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    • Click Search without selecting anything else.
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    • Select the user whose extension you are looking for.
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    • Click Addresses.
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    • Find the user’s extensions as shown. 
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      • You will usually have two. One will be @nextiva.com and the other will be @prod.voipdnsservers.com.

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