Configure Company Settings
Configure the settings that are available in the Tenfold dashboard that allow you to make changes to company settings and characteristics.
Business Hours
Set your hours of operation and timezone.
Call Settings
Set your thresholds of quality connects and long calls for your reporting.
Admins
Below the business hours and call settings there are fields so you can list your organizations CRM and Phone System Administrators. We strongly suggest keeping these fields are up to date since having this information readily available cuts down on the time it takes to find these users and make quick changes if needed. Also, this provides us with an authority to contact when we have to validate user reports. Below this section are some of our Analytics controls witch should be fairly intuitive to understand with their description.
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