LivePerson supports up to 44 languages and dialects for consumer experiences and up to 17 languages for brand user experiences, and is constantly expanding its support.

Language support matrix

Consumer Experience

Language Web Messaging Mobile Messaging (SDK) Co-Browse (Consumer & Agent)
Arabic ✔️
Bulgarian ✔️ ✔️
Chinese (Simplified) ✔️ ✔️ ✔️
Chinese (Traditional Hong Kong) ✔️ ✔️ ✔️
Chinese (Traditional Taiwan) ✔️ ✔️
Croatian ✔️ ✔️
Czech ✔️ ✔️
Danish ✔️ ✔️ ✔️
Dutch ✔️ ✔️
English (US) ✔️ ✔️ ✔️
English (UK) ✔️ ✔️
Estonian ✔️ ✔️
Finnish ✔️ ✔️ ✔️
French ✔️ ✔️ ✔️
French-Canadian ✔️
German ✔️ ✔️ ✔️
Greek ✔️ ✔️
Hebrew ✔️ ✔️
Hindi ✔️ ✔️
Hungarian ✔️ ✔️
Indonesian ✔️
Italian ✔️ ✔️ ✔️
Japanese ✔️ ✔️ ✔️
Korean ✔️ ✔️ ✔️
Latvian ✔️ ✔️
Lithuanian ✔️ ✔️
Macedonian ✔️ ✔️
Malaysian ✔️
Norwegian ✔️ ✔️
Polish ✔️ ✔️
Portuguese (Brazil) ✔️ ✔️
Portuguese (Portugal) ✔️ ✔️ ✔️
Romanian ✔️ ✔️
Russian ✔️ ✔️
Serbian ✔️ ✔️
Slovak ✔️ ✔️
Slovenian ✔️ ✔️
Spanish (European) ✔️ ✔️ ✔️
Spanish (Latin American) ✔️
Swedish ✔️ ✔️
Thai ✔️ ✔️
Turkish ✔️ ✔️ ✔️
Ukrainian ✔️ ✔️
Vietnamese ✔️ ✔️

Brand User Experience

Language Agent & Manager Workspace Campaigns Users Conversation Builder Intent Manager Proactive & Connect to Messaging
Chinese (Simplified) ✔️ ✔️ ✔️
Danish ✔️ ✔️ ✔️
English (US) ✔️ ✔️ ✔️ ✔️ ✔️ ✔️
Finnish ✔️ ✔️ ✔️
French ✔️ ✔️ ✔️
German ✔️ ✔️ ✔️
Indonesian ✔️ ✔️ ✔️
Italian ✔️ ✔️ ✔️
Japanese ✔️ ✔️ ✔️ ✔️ ✔️ ✔️
Korean ✔️ ✔️ ✔️
Portuguese (Brazil) ✔️ ✔️ ✔️ ✔️ ✔️ ✔️
Romanian ✔️ ✔️ ✔️
Russian ✔️ ✔️ ✔️
Spanish (European) ✔️ ✔️ ✔️
Spanish (Latin American) ✔️ ✔️ ✔️ ✔️ ✔️ ✔️
Turkish ✔️ ✔️ ✔️
Vietnamese ✔️ ✔️ ✔️

NLU Language Support

Language MCS NLU V2
English ✔️ ✔️
French ✔️
German ✔️
Italian ✔️
Japanese ✔️ ✔️
Spanish ✔️ ✔️
Portuguese (Brazil) ✔️

Conversational Cloud Language Configuration

Account level setting

To set the language of the Conversational Cloud user interface of an account, change the language settings in the Users Model footnotes.

User level setting

Users can override their language on the My Details page, which is accessed through the user menu.

Description & Dependencies

Once a language is set, all UI modules and applications not supporting the selected language will remain in English. See the language support matrix for more information.