Week of June 1st

New Knowledge Center features

Exact delivery dates may vary, and brands may therefore not have immediate access to all features on the date of publication. Please contact your LivePerson account team for the exact dates on which you will have access to the features.

The timing and scope of these features or functionalities remain at the sole discretion of LivePerson and are subject to change.

Knowledge Center


  • Clickable Breadcrumbs
    • Clicking on breadcrumbs at the top of an article will take you to a directory view of where that article sits in the navigation tree
  • Estimated Reading Time
    • Each article now shows in the header a time for how long it will take to read the content
  • Last Updated date
    • Each article now shows in the header when the content was last updated