These release notes include new features arriving January 2022. Exact delivery dates may vary, and brands may therefore not have immediate access to all features on the date of publication.

Please contact your LivePerson account team for the exact dates on which you will have access to the features.

The timing and scope of these features or functionalities remain at the sole discretion of LivePerson and are subject to change.

Support for KakaoTalk

Type: New feature [Messaging Connectors]

Available to all customers? Yes

Channels: KakaoTalk is available as a new messaging connector

The KakaoTalk connector will allow brands to integrate their KakaoTalk channel into the Conversational Cloud and manage KakaoTalk conversations at scale. Once configured, brands are able to leverage their agents and handle conversations via Conversational Cloud.

Enablement

To enable KakaoTalk connector please contact your LivePerson Account Manager.

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